My Cart

Close

Return and Refund Policy

Returns
Our policy lasts 14 days for online returns and 3 days for in store returns. If 14 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags still attached.

To complete your return, we require a receipt or proof of purchase.

Refunds
At this time we do not offer refunds. If you are unhappy with your purchase or would like a different item we will either happily exchange your purchase or offer a store credit for the amount of your purchase.

Store Credit
If for any reason you are unhappy with your purchase, send it back to us and we will issue a store credit for the full amount of your purchase. Return shipping instructions are outlined below.

Exchanges
We will gladly exchange your item within 14 days of purchase for online or 3 days for purchase in store. Please include receipt or proof of purchase in your package when mailing the item back to us. Send us an email at normareedshop@gmail.com and please take a look at return shipping instructions outlined below. Do not return an item until contacting us first.

Shipping
To return your product please contact us at NormaReedShop@gmail.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.