Return and Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags still attached.

To complete your return, we require a receipt or proof of purchase.

Refunds
At this time we do not offer refunds. If you are unhappy with your purchase or would like a different item we will either happily exchange your purchase or offer a store credit for the amount of your purchase.

Store Credit
If for any reason you are unhappy with your purchase, send it back to us and we will issue a store credit for the full amount of your purchase. Return shipping instructions are outlined below.

Exchanges
We will gladly exchange your item within 30 days of purchase. Please include receipt or proof of purchase in your package when mailing the item back to us. Send us an email at customerservice@normareed.ca and please take a look at return shipping instructions outlined below.

Shipping
To return your product, you should mail your product to: 1800 SHEPPARD AVENUE EAST Unit 1001 TORONTO Ontario CA M2J 5A7

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Prom Dresses in Toronto, Prom dress, Party dresses, Graduation Dresses, Bridesmaids, Wedding dresses,,

Join our Mailing List to receive special offer!