Store & Shipping Policy

Our story

Welcome to Norma Reed! For over 50 years we have been specializing in glamorous dresses of the highest quality and fashion. Ready to look fabulous walking across that red carpet? Well you have definitely come to the right place! Since 1970 at Norma Reed we have helped hundreds of thousands of girls and women alike look stunning on that magical day. Whether it be your Prom, Wedding, Graduation or just a girls night out, we have the perfect dress for you, and not to mention the accessories to match! Come down and visit NORMA REED in Fairview Mall, one of the largest shopping center's in Toronto as well as Oshawa Center Mall the largest mall in Durham Region. We are located on the Upper Level next across from Swarovski in Fairview Mall and on the Upper Level across from Adidas in Oshawa Center Mall.Also look out for new locations coming soon!No time to visit us in person? Now you can shop online! Take a look through our online boutique and find that perfect dress in the comfort of your favorite pyjamas! 

Here at Norma Reed it is our mission to find you your dream dress. Almost always the dress you order will be in stock or is able to be custom made, however on the rare occasion due to changing trends and limited production some styles listed may no longer be in stock. If this is the case we will immediately notify you at the time of purchase and will give you a full refund or if you would like we can find a similar dress as replacement.
Store Credit: WE ONLY OFFER STORE CREDIT IF YOUR DRESS IS UNWORN AND WITH ALL ORIGINAL TAGS ATTACHED. THE DRESS MUST BE RETURNED WITHIN 14 DAYS FOR ONLINE PURCHASES AND 3 DAYS FOR IN STORE PURCHASE. STORE CREDIT VOUCHERS ARE ASSIGNED DIRECTLY TO THE CUSTOMER, YOU MAY NOT GIVE OR SELL THESE TO OTHER INDIVIDUALS. WE RESERVE THE RIGHT TO REQUEST ID TO MATCH THE NAME TO STORE CREDIT.
 
If you place an order and the dress is not available for any reason we will immediately refund your full purchase price. 
 
 NOW OFFERING: Don't feel like shopping online? If we are ever sold out of a style in store that you see online we will have it custom ordered for you to our boutique so you can pick it up in person. Just ask one of our friendly sales associates for help. Please note we are not affiliated with any other websites. Shipping normally takes 10 - 14 days.